Empathy Matters

We often think we are being empathetic when we are just repeating standardized scripts. Slow down, ask questions and listen deeply. Take the time to process what people are saying, doing, and focusing on. Why does it matter? Staff in organizations with Empathetic Leaders report a higher ability to innovate and navigate work-life obligations, are more engaged, and have higher inclusivity and retention rates. #leadership, #innovation, #engagement, #communication, #trust, #empathy

Source: Forbes