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Empathy Matters
We often think we are being empathetic when we are just repeating standardized scripts. Slow down, ask questions and listen deeply. Take...
brigittarubin
Jun 9, 20221 min read


Hubris Bites Back
Earlier in my career, I asked my spouse for some advice on how to handle my new supervisor. He advised, "Don't approach your boss like...
brigittarubin
Jun 9, 20221 min read


Silence is Deadly
People leaving without saying anything is not a plus. It is an indicator that they don’t care enough to help the organization learn and...
brigittarubin
Jun 9, 20221 min read

